Withdrawal policy
1. The right of withdrawal
We have the right to withdraw from the contract within 14 days without giving any reason.
2. Cancellation period
The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically take possession of the good.
3. Notice of withdrawal
To exercise the right of withdrawal, you must send us an email to [email protected] via an unambiguous statement (e.g. in writing by post to Estrada Municipal 1285, Zambujo 270, 6060-454 Rosmaninhal) at inform you of your decision to withdraw from the contract. You can use the model withdrawal form (below) or make a statement in which you clearly state your wish to make use of your right of withdrawal.
4. Compliance with withdrawal period
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
5. Consequences of withdrawal
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the standard delivery offered by us) without delay and in in any event no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund you with the same payment method that you used to perform the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for such a refund.
6. Right of retention
We may wait with a refund until we have received the goods back, or you have demonstrated that you have returned the goods, whichever comes first.
7. Return of the goods
You must return the goods to us Evy's Bees, Lda. Estrada Municipal 1285, Zambujo 270, 6060-454 Rosmaninhal District Idanha a Nova, Portugal without delay, but in any case no later than 14 days after the day on which you decide to withdraw from the contract. the hand over. You are on time if you return the goods before the 14-day period has expired.
8. Cost of returning
The direct costs of returning the goods are for your account
9. Compensation for the Depreciation
You are only liable for the depreciation of the goods resulting from the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.
Model withdrawal form
(only complete and return this form if you wish to withdraw from the contract)
To Evy Peeters Estrada Municipal 1285, Zambujo 270, 6060-454 Rosmaninhal District Idanha a Nova, Portugal
[email protected]:
I / We (1) share / share (1) hereby inform you that I / we (1) revoke / revoke our agreement regarding the sale of the following goods / delivery of the following service (1), Ordered on ( 1) / Received on (1), Name / Names consumer (s), Address consumer (s), Signature of consumer (s) (only if this form is submitted on paper), Date